Amministratore
- Total activity 79
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 2
Articles
Recent activity by Amministratore-
Is it possible to use two discount codes on the same order?
No, it is not possible to use more than one discount code for the same order.You can only enter one promotional code at a time in the basket.
-
The package was intact but the item inside is damaged. What should I do?
If the item received is damaged, even if the outer package is intact, you can open a return request directly from the website or by accessing this link.During the procedure, select "defectiveness" ...
-
What are the shipping costs?
For shipments within Italy, the cost is €10.Shipping is free for orders of €99 or more.For shipments to other countries, you can consult the full list of costs on the shipping information page and ...
-
What payment methods do you accept?
We accept the following payment methods:Credit/debit cards: Visa, Mastercard, Maestro, American ExpressPayPalKlarnaApple Pay / Google PayUnionPayShop Pay (Shopify)During checkout, you can select yo...
-
Is it possible to pay on delivery (cash on delivery)?
No, at the moment payment on delivery (cash on delivery) is not available on the site.You can complete your order using one of the payment methods available during checkout.
-
Where can I find the Terms and Conditions of Sale?
They can be viewed in the Terms and Conditions section at the bottom of every page of the website.
-
Where can I find the Returns / Warranty / Privacy Policy?
You can find them in the Site Policies section, always accessible from the footer.
-
How do I report a bug on the website? What should I send?
Describe the problem and attach, if possible, a screenshot and the device used.
-
How do I suggest an improvement or a feature?
Write to Customer Service with the subject “Website suggestion” indicating your proposal.
-
I do not receive confirmation or shipping emails: why?
Check the spam or promotions folder. If you do not find them, verify that the email address is correct and contact Customer Service.