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Return shipping costs can be borne by the customer or free of charge, depending on the specific conditions indicated in the Return Policy of the website, you can consult the section Returns and Ref...

You can start the return procedure by contacting Customer Service via chat or from the Contacts section in the footer, who will provide you with the return label.

Yes, you can return only some items from the same order. The refund will be calculated only on the products actually returned.

No, it is not possible to return an item bought online in store.

As soon as the package is shipped, you will receive an email with the tracking number and a link to follow the shipment in real time.

It is a unique code provided by the courier to track the shipment. You can find it in the shipping confirmation email and in your customer account.

Delivery generally takes place within 5 working days within Italy, and within 7 working days for international destinations, depending on the location. Times may vary during peak seasons or promoti...

After shipping, we cannot directly modify the delivery.

We invite you to not accept the damaged package, or to accept it "with reservation". Then contact Customer Service attaching photos of the package and the shipping label.

Select the product, choose the size, then click on Add to cart. Then follow the instructions to complete the payment and you will receive an order confirmation email.