https://stonefly-support.zendesk.com/hc/en-gb 2026-08-05T10:01:01Z https://stonefly-support.zendesk.com/hc/it 2026-08-05T10:01:01Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41137434866449-How-to-report-a-technical-issue-with-the-website 2025-12-15T14:07:26Z https://stonefly-support.zendesk.com/hc/it/articles/41137434866449-Come-segnalare-un-problema-tecnico-con-il-sito 2025-12-15T14:07:26Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41137469685777-How-do-I-request-a-callback 2025-12-15T14:07:26Z https://stonefly-support.zendesk.com/hc/it/articles/41137469685777-Come-faccio-a-richiedere-un-richiamo-telefonico 2025-12-15T14:07:26Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41137539124881-What-languages-do-you-speak-in-chat 2025-11-25T12:24:28Z https://stonefly-support.zendesk.com/hc/it/articles/41137539124881-In-quali-lingue-parlate-in-chat 2025-11-25T12:24:28Z 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https://stonefly-support.zendesk.com/hc/it/articles/41137862354961-Posso-aggiungere-o-rimuovere-articoli-dall-ordine-gi%C3%A0-fatto 2025-11-25T12:32:00Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41137882617361-Can-I-change-the-delivery-address-after-placing-the-order 2025-12-15T14:06:08Z https://stonefly-support.zendesk.com/hc/it/articles/41137882617361-Posso-modificare-l-indirizzo-di-consegna-dopo-l-ordine 2025-12-15T14:06:08Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41137924491153-Where-can-I-find-my-order-number 2025-11-25T12:32:52Z https://stonefly-support.zendesk.com/hc/it/articles/41137924491153-Dove-trovo-il-mio-numero-d-ordine 2025-11-25T12:32:52Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41137952651409-I-have-not-received-the-order-confirmation-what-should-I-do 2025-12-15T14:06:26Z https://stonefly-support.zendesk.com/hc/it/articles/41137952651409-Non-ho-ricevuto-la-conferma-d-ordine-cosa-devo-fare 2025-12-15T14:06:26Z 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https://stonefly-support.zendesk.com/hc/en-gb/articles/41138314101265-Can-I-return-an-item-bought-online-in-store 2025-11-25T13:47:40Z https://stonefly-support.zendesk.com/hc/it/articles/41138314101265-Posso-restituire-un-articolo-comprato-online-in-negozio 2025-11-25T13:47:40Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41138325012241-I-need-to-print-a-return-label-how-do-I-get-it 2025-12-15T14:09:40Z https://stonefly-support.zendesk.com/hc/it/articles/41138325012241-Ho-bisogno-di-stampare-un-etichetta-di-reso-come-la-ottengo 2025-12-15T14:09:40Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41138377779729-Who-pays-the-return-shipping-costs 2025-12-15T14:10:36Z https://stonefly-support.zendesk.com/hc/it/articles/41138377779729-Chi-paga-le-spese-di-reso 2025-12-15T14:10:36Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41138424470545-Within-how-many-days-can-I-make-a-return 2025-11-25T13:48:53Z https://stonefly-support.zendesk.com/hc/it/articles/41138424470545-Entro-quanti-giorni-posso-fare-un-reso 2025-11-25T13:48:53Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41138431592209-Can-I-change-the-size-or-colour-exchange-instead-of-being-refunded 2025-11-25T13:48:37Z https://stonefly-support.zendesk.com/hc/it/articles/41138431592209-Posso-cambiare-taglia-o-colore-cambio-invece-di-essere-rimborsato 2025-11-25T13:48:37Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41138697821329-How-can-I-return-or-exchange-a-product 2025-12-15T14:12:21Z https://stonefly-support.zendesk.com/hc/it/articles/41138697821329-Come-posso-rendere-o-restituire-un-prodotto 2025-12-15T14:12:21Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41139306335121-I-received-only-a-partial-refund-why 2025-12-15T14:22:34Z https://stonefly-support.zendesk.com/hc/it/articles/41139306335121-Ho-ricevuto-solo-un-rimborso-parziale-perch%C3%A9 2025-12-15T14:22:34Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41139328560273-Can-I-get-a-voucher-instead-of-a-refund-to-the-payment-method 2025-12-15T14:22:57Z https://stonefly-support.zendesk.com/hc/it/articles/41139328560273-Posso-ottenere-un-buono-voucher-invece-del-rimborso-sul-metodo-di-pagamento 2025-12-15T14:22:57Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41139392254225-How-long-does-it-take-for-the-bank-to-show-the-refund 2025-11-25T13:52:01Z https://stonefly-support.zendesk.com/hc/it/articles/41139392254225-Quanto-tempo-impiega-la-banca-a-mostrare-il-rimborso 2025-11-25T13:52:01Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41139431143185-Why-don-t-I-see-the-refund-on-my-bank-account 2025-11-25T13:52:13Z https://stonefly-support.zendesk.com/hc/it/articles/41139431143185-Perch%C3%A9-non-vedo-il-rimborso-sul-conto-corrente 2025-11-25T13:52:13Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41139466366225-How-will-the-refund-be-made-method 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https://stonefly-support.zendesk.com/hc/en-gb/articles/41139599288465-I-received-the-wrong-or-missing-product-what-should-I-do 2025-12-15T14:43:43Z https://stonefly-support.zendesk.com/hc/it/articles/41139599288465-Ho-ricevuto-un-prodotto-sbagliato-o-mancante-cosa-faccio 2025-12-15T14:43:43Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41139623376657-After-warranty-acceptance-what-happens-repair-replacement-or-refund 2025-11-25T13:57:22Z https://stonefly-support.zendesk.com/hc/it/articles/41139623376657-Dopo-accettazione-della-garanzia-cosa-succede-riparazione-sostituzione-o-rimborso 2025-11-25T13:57:22Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41139627399313-What-do-I-need-to-send-to-prove-a-defect-photo-video 2025-11-25T13:57:34Z https://stonefly-support.zendesk.com/hc/it/articles/41139627399313-Cosa-devo-inviare-per-dimostrare-un-difetto-foto-video 2025-11-25T13:57:34Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41139635550993-Does-the-warranty-cover-wear-and-tear-or-accidental-damage 2025-11-25T13:57:46Z https://stonefly-support.zendesk.com/hc/it/articles/41139635550993-La-garanzia-copre-usura-o-danni-accidentali 2025-11-25T13:57:46Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41139702074385-The-product-is-defective-how-do-I-open-a-warranty-claim 2025-12-15T14:44:25Z https://stonefly-support.zendesk.com/hc/it/articles/41139702074385-Il-prodotto-%C3%A8-difettoso-come-apro-una-richiesta-di-garanzia 2025-12-15T14:44:25Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41139726548881-How-long-is-the-product-warranty 2025-11-25T13:58:08Z https://stonefly-support.zendesk.com/hc/it/articles/41139726548881-Quanto-dura-la-garanzia-sui-prodotti 2025-11-25T13:58:08Z https://stonefly-support.zendesk.com/hc/en-gb/articles/41139778400273-What-material-is-the-product-made-of-and-how-do-you-wash-it 2025-11-25T17:07:29Z 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